Customer service

Customer service

We can be reached by telephone at number 0182-761233
Jan Tinbergen Street 16 B
2811 DZ Reeuwijk

Chamber of Commerce: 28100284

VAT no: NL002053778B03

Availability: Monday to Friday from 9 a.m. to 5 p.m. Phone: 0182-761233

Wine order at Wine

On our website you can easily choose from the categories at the top of the page. You can choose from an extensive range of wines, Champagnes, Port, Sherry and gifts. Place the product in your shopping cart. You can adjust the quantity and proceed to checkout.

Add card

When ordering, you can enter a text for a card. You can fill in this card with the product you order, here you can also fill in the delivery date. If you want the sender mentioned, put it below the text. The ticket is free.


You can also place packaging in your shopping cart, such as a luxury gift box or a wooden box. We will then pack the bottle in it when you place it in the shopping cart. If you choose no packaging, the bottle will be shipped in a standard cardboard shipping package.


You can choose from payment with Ideal, Visacard, Mastercard, American Express, Sofort banking, Giropay, Bancontact


You will receive a confirmation by e-mail. This contains a link with which you can download the invoice. The invoice will also be added to your account.

Delivery term

We will deliver your order within 24 hours if you order your order before 12:00 noon. You will receive an email when the order is shipped. It will be delivered the day after shipment. We will always try to ship your order as soon as possible. You can also indicate a date for the desired delivery day. It is not possible for us to deliver at a certain time. If you are not at home, we will first try to deliver to the neighbors. Orders received after 12 noon on Friday will be shipped on Monday and delivered on Tuesday. Delivery in Belgium also the next day. Germany and France 3 days. The other European countries 3-6 days.

We can deliver quickly because all the products on the website are in stock with us. If a product is not in stock, you will be informed as soon as possible. If the delivery time becomes too long, you can always cancel your order.

Delivery charge

We charge € 8.50 inc VAT per order for delivery within the Netherlands. With an order of 12 bottles/products or more, we deliver free of charge within the Netherlands and Belgium.

Delivery outside the Netherlands is possible. The costs are calculated automatically and depend on the country and the weight of the order.

Send back

You may always return the products within 14 days. Provided it is in original and undamaged condition. The shipping costs for returning are for your own account. If you are not satisfied with a product or if the product is not as it should be, please contact us. We will then provide a solution. Any return shipment is then entirely at our expense.


We provide high quality products and we strive that you will be very satisfied with the product and our service. If something goes wrong and you have a complaint or comment, you can send it by email to the

contact page

or contact us by phone: 0182-761233 so that we can immediately find a solution.